Federal Spending Explorer

Supplier · ABN 88149683312 · 2000

SERVICENOW AUSTRALIA PTY LTD

Part of ServiceNow, a corporate group of 2 suppliers. AI-grouped

$214m whole-of-life value of 51 contracts published 2022-07-20 to 2026-09-18

$57m falls in 2026-27, from 31 active contracts. This is the figure in the supplier rankings. estimate: annualised

Whole-of-life contract values as published on AusTender, including amendments. They are commitments, not payments. 28 of these contracts (36.9% of value) were awarded by limited tender.

By agency

AgencyContractsTotal valueLimited tender
Department of Defence 8 $71m 98.8%
Department of Health, Disability and Ageing 4 $43m 0.3%
Australian Taxation Office 3 $24m 0.1%
Australian Federal Police 2 $15m 0.0%
Department of Parliamentary Services 1 $12m 0.0%
Department of Climate Change, Energy, the Environment and Water 1 $12m 0.0%
Australian Electoral Commission 1 $9.1m 0.0%
Department of the Prime Minister and Cabinet 5 $6.0m 100.0%
Australian Digital Health Agency 2 $6.0m 0.0%
Australian Criminal Intelligence Commission 1 $4.6m 0.0%
Australian Maritime Safety Authority 2 $2.0m 0.0%
Australian Competition and Consumer Commission 1 $2.0m 0.0%
Australian Signals Directorate 11 $1.9m 100.0%
Department of Finance 1 $1.6m 0.0%
Digital Transformation Agency 2 $1.5m 0.0%
NDIS Quality and Safeguards Commission 1 $923k 0.0%
Grains Research and Development Corporation 1 $797k 100.0%
National Health and Medical Research Council 1 $513k 0.0%
Australian Institute of Health and Welfare 1 $437k 0.0%
National Archives of Australia 2 $300k 53.1%

Contracts

Largest first.

ContractAgencyMethodPublishedTermValue
Software Support Services
CN4029874
Department of Defence limited tender 2024-01-23 2024-01-01 to 2026-12-31 $40m
Software As a Service
CN4224232
Department of Health, Disability and Ageing open tender 2026-03-09 2026-03-07 to 2029-03-06 $28m
was $28m
Provision of ServiceNow Licences
CN4113377
Australian Taxation Office open tender 2024-12-05 2024-11-30 to 2027-11-29 $24m
was $21m
IT Service Management Solution
CN4041907
Department of Health, Disability and Ageing open tender 2024-03-21 2024-03-08 to 2026-03-07 $15m
was $4.4m
Provision of software
CN4171477
Australian Federal Police open tender 2025-07-18 2025-07-01 to 2028-06-30 $14m
Procurement of ServiceNow
CN4229906
Department of Parliamentary Services open tender 2026-04-01 2026-03-07 to 2028-03-06 $12m
was $6.8m
ServiceNow Renewal
CN4117304
Department of Climate Change, Energy, the Environment and Water open tender 2024-12-18 2024-12-15 to 2027-12-14 $12m
was $8.5m
ServiceNow PaaS
CN4228910
Australian Electoral Commission open tender 2026-03-30 2026-03-28 to 2029-03-30 $9.1m
Software Licences and Support
CN4067643
Department of Defence limited tender 2024-06-20 2024-06-01 to 2026-12-31 $8.1m
Software Licences
CN4067639
Department of Defence limited tender 2024-06-20 2024-06-01 to 2026-12-31 $7.9m
Software Licences
CN4103146
Department of Defence limited tender 2024-10-22 2024-10-01 to 2026-12-31 $7.0m
Software
CN4066340
Department of Defence limited tender 2024-06-18 2024-06-01 to 2026-12-31 $5.5m
Software Subscription
CN4193812
Australian Criminal Intelligence Commission open tender 2025-10-10 2025-10-13 to 2028-10-12 $4.6m
Software Licence Renewal
CN4218314
Australian Digital Health Agency open tender 2026-02-09 2026-02-03 to 2027-02-02 $3.3m
was $2.9m
Software Service - Additional Environment
CN4119007
Australian Digital Health Agency open tender 2024-12-23 2024-12-07 to 2026-02-02 $2.7m
was $2.2m
Service Management Solution
CN4145513
Australian Competition and Consumer Commission open tender 2025-04-17 2025-03-27 to 2028-03-02 $2.0m
was $1.1m
ICT Software
CN4163589
Department of the Prime Minister and Cabinet limited tender 2025-06-27 2025-06-30 to 2026-06-29 $1.8m
ICT Software
CN4081645
Department of the Prime Minister and Cabinet limited tender 2024-07-23 2024-06-30 to 2025-06-29 $1.6m
IT Service Management Tool
CN4045766
Department of Finance open tender 2024-04-11 2024-03-28 to 2027-04-20 $1.6m
was $514k
ServiceNow Licensing
CN4164486
Australian Maritime Safety Authority open tender 2025-06-30 2025-06-04 to 2028-06-02 $1.6m
ICT Software
CN3984475
Department of the Prime Minister and Cabinet limited tender 2023-07-10 2023-06-30 to 2024-06-29 $1.5m
BuyICT Licences
CN4275786
Digital Transformation Agency open tender 2026-09-09 2026-09-03 to 2028-09-02 $1.2m
ICT Software
CN3897735
Department of the Prime Minister and Cabinet limited tender 2022-07-20 2022-06-30 to 2023-06-29 $1.1m
Contractor - Fee for service
CN4230664
NDIS Quality and Safeguards Commission open tender 2026-04-07 2026-04-01 to 2027-03-31 $923k
Implementation Services
CN4277748
Department of Defence open tender 2026-09-18 2026-09-07 to 2027-03-01 $850k
ServiceNow Subscription
CN4183087
Grains Research and Development Corporation limited tender 2025-08-26 2022-12-15 to 2027-12-14 $797k
was $375k
Software
CN4248191
Department of Defence limited tender 2026-06-10 2026-06-11 to 2026-12-31 $616k
Provision of software licence
CN4171475
Australian Federal Police open tender 2025-07-18 2025-07-01 to 2028-06-30 $603k
ServiceNow licencing
CN3908152
National Health and Medical Research Council open tender 2022-08-25 2022-08-24 to 2025-12-31 $513k
was $61k
Software Licence
CN4255487
Department of Defence limited tender 2026-06-29 2026-06-01 to 2026-12-31 $463k
Enterprise Workflow Management
CN4252623
Australian Institute of Health and Welfare open tender 2026-06-24 2026-06-10 to 2027-06-09 $437k
ServiceNow Subscription
CN4063717
Australian Maritime Safety Authority open tender 2024-06-12 2024-06-04 to 2025-06-03 $420k
ServiceNow Licencing for BuyICT
CN4185464
Digital Transformation Agency open tender 2025-09-03 2025-09-03 to 2026-09-02 $368k
Software Licence
CN4010116
Australian Signals Directorate limited tender 2023-10-16 2023-09-14 to 2024-06-21 $300k
Software Licence Renewal
CN4224544
Australian Signals Directorate limited tender 2026-03-10 2026-03-20 to 2027-03-19 $275k
Software Licence Renewal
CN4120988
Australian Signals Directorate limited tender 2025-01-13 2025-01-28 to 2026-01-27 $252k
Renew Software
CN4145844
Australian Signals Directorate limited tender 2025-04-22 2025-04-24 to 2026-04-24 $251k
Software
CN4003698
Australian Signals Directorate limited tender 2023-09-18 2023-08-28 to 2024-07-15 $218k
Software Licence
CN3959918
Australian Signals Directorate limited tender 2023-04-21 2023-04-06 to 2024-03-23 $193k
Software Licencing
CN4081093
Australian Signals Directorate limited tender 2024-07-22 2024-07-15 to 2025-07-14 $179k
Provision of an ICT Enterprise Management Cloud Solution
CN3912213
National Archives of Australia limited tender 2022-09-09 2022-05-15 to 2023-05-15 $159k
Service Now Licences
CN4261708
National Archives of Australia open tender 2026-07-17 2026-07-01 to 2027-06-30 $141k
ICT Software
CN4255191
Department of the Prime Minister and Cabinet limited tender 2026-06-29 2026-06-30 to 2027-06-29 $124k
Software
CN4076572
Australian Signals Directorate limited tender 2024-07-08 2024-06-21 to 2025-06-20 $85k
ServiceNow Learning Credits
CN4262485
Department of Health, Disability and Ageing limited tender 2026-07-20 2026-07-15 to 2027-08-14 $72k
Software Services
CN4192169
Australian Signals Directorate limited tender 2025-10-02 2025-10-03 to 2026-03-23 $47k
Software As a Service
CN4223764
Department of Health, Disability and Ageing limited tender 2026-03-05 2026-02-09 to 2027-02-08 $37k
Provision of Configuration Management Database (CMDB) Fundamentals Tra…
CN4236514
Australian Taxation Office open tender 2026-05-01 2026-05-01 to 2026-06-30 $34k
Software Licence Renewal
CN4214027
Australian Signals Directorate limited tender 2026-01-19 2026-01-26 to 2026-02-28 $26k
Software Licence
CN4252452
Australian Signals Directorate limited tender 2026-06-22 2026-07-01 to 2027-03-23 $24k
Provision of education and training services
CN4011415
Australian Taxation Office limited tender 2023-10-20 2023-10-18 to 2024-10-08 $17k

These records are as published by the agencies on AusTender. If something here is wrong, the agency that published the notice can correct it, and we will pick up the correction at the next load. Report a problem with this page.