Federal Spending Explorer

Contract notice CN4066896 · Australian Taxation Office

Provision of External Service Centre Services

$79m whole-of-life value, after 1 amendment

+$32m (+68.6%) since first published at $47m

Supplier
Concentrix Services Pty Ltd ABN 63166171991
Agency
Australian Taxation Office
Procurement method
open tender
Term
2024-05-09 to 2028-06-30
Published
2024-06-19
Category (UNSPSC)
80111600
Kind of work
Outsourced service delivery (high confidence) AI-classified
Agency reference
5600003646

Worth a closer look

Value increased after award: +69% on first published value. Agencies must publish amendments that change a contract’s value. Large increases can mean the original scope or price was understated.

Common explanations: Additional work or an extended term agreed after award. Options in the original contract that were later taken up. A correction to a value entered wrongly.

Value by financial year

The total value spread evenly from start to end date. estimate: annualised

Financial yearEstimated amount
2023-24$2.8m
2024-25$19m
2025-26$19m
2026-27$19m
2027-28$19m

Published versions

Every version of this notice we have loaded. Source: AusTender OCDS API.

DateVersionValue
2024-06-19original notice$47m
2026-10-21amendment$46m
2026-10-21amendment$84m
2026-10-21amendment$79m